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Sales & Marketing Global - Job / Vacancy Application

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Job Details

Job Ref.:

Job Title: Program Manager

Role: Manager

Sector: Information Technology & Services

Location: Europe, Poland

Town / City: Warsaw, Cracow

Basic salary range: Salary according to experience

Job Type: Permanent full-time

Job description:

For our customer we are looking for candidate to join a team of world-class technical experts whose main focus is to help customers deploy and operate their networks effectively while delivering the best possible customer experience. Our success is validated through outstanding financial results, increasing customer satisfaction metrics, and industry recognition and employee satisfaction scores.

 

Responsibilities

Owner of one or more service offers in the Technical Services (TS) Portfolio with ownership of the portfolio lifecycle

·         Subject Matter Expertise and & EMEAR Point of Contact

·         Accountable for the service offer roadmap

·         Ensure service offers are fit for purpose

·         Develop, drive and manage product offers between Sales, Delivery and Technical Services Product Management (TSPM)

·         Work with Delivery teams to ensure and delivery readiness alignment as appropriate by offer

·         Develop and promote programs and incentives to increase the attach and renew of TS sales

·         Drive and influence stakeholders, TSPM and Global Delivery

·         Initiate and drive continuous service and portfolio improvement

·         Oversee the offer pipeline, forecast and actuals

·         Build and deliver the offer enablement plan including communications, trainings and general support.

 

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